Frequently Asked Questions
Everything you need to know about your favorite retro surf gear.
When will my order ship?
Most orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your Gecko gear's journey.
What is your return policy?
We offer a 30-day return policy for unwashed and unworn items with original tags attached. Please visit our returns portal to start your exchange or refund process.
How do I know which size to order?
Our apparel generally follows a classic 80s/90s relaxed fit. We recommend checking the size chart located on each product page to ensure you get the perfect fit for your style.
Do you ship internationally?
Yes, we ship Gecko Hawaii products worldwide! Shipping rates and delivery times vary by destination and will be calculated at checkout.
How should I care for my color-changing Hyperflash shirts?
To preserve the heat-activated technology, we recommend machine washing in cold water on a gentle cycle and air drying or tumble drying on low heat.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay installments for flexible payment options.